PRIVACY POLICY

Privacy policy


At dPuff, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.dpuffusa.com or purchase from our store.

1. Information We Collect

When you interact with our site, we may collect:

  • Personal Information: Name, email, phone number, shipping/billing address, and payment details.

  • Order Information: Product purchases and order history.

  • Device Information: IP address, browser type, time zone, cookies, and site usage behavior.

  • Marketing Preferences: Opt-in choices for email/SMS marketing.

2. How We Use Your Information

We use your data to:

  • Process orders and deliver products

  • Provide customer support

  • Communicate updates and promotional offers (if opted in)

  • Analyze site traffic and improve our services

  • Comply with legal requirements

3. Sharing Your Information

We only share your data with trusted third-party providers like Shopify, payment processors, and shipping companies to fulfill your order. We do not sell or rent your personal information.

4. Cookies

We use cookies to:

  • Remember your cart and preferences

  • Analyze site traffic

  • Enhance your shopping experience

You can disable cookies in your browser, but some features may not function properly.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal data

  • Opt out of marketing communications

  • Request a copy of the data we store about you

Contact us at support@dpuffusa.com to exercise these rights.

6. Data Security

We implement standard security protocols and encryption methods to protect your data. However, no method is 100% secure.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Children’s Privacy

Our site is not intended for children under 13. We do not knowingly collect data from children.

9. International Users

If you are visiting from outside the U.S., your data may be processed and stored in the U.S. or other jurisdictions. By using our site, you consent to the transfer and processing of your data in accordance with this policy.

EU/UK users may contact us to request access, correction, or deletion of personal data.

10. GDPR and CCPA Rights

For EU/UK Residents (GDPR):

You have the right to:

  • Access, correct, or delete your data

  • Restrict or object to processing

  • Request data portability

For California Residents (CCPA):

You have the right to:

  • Know what personal info we collect

  • Request access or deletion

  • Opt out of the sale of personal data (we do not sell data)

To exercise any rights under GDPR or CCPA, email us at support@dpuffusa.com

11. Changes to This Policy

We reserve the right to update this policy. Changes will be posted here with an updated date.

Contact: support@dpuffusa.com